officejet pro 8720 manual

Installation and Setup

Start by unboxing and physically setting up your OfficeJet Pro 8720. Carefully remove packaging materials and place the printer on a stable surface. Connect the power cord, turn it on, and follow the on-screen instructions for initial setup. Ensure the printer is leveled and aligned properly for optimal performance.

  • Unboxing and physical setup require careful handling to avoid damage.
  • Connect to a power source and ensure the printer is on a flat surface.
  • Follow the initial configuration wizard for language, date, and time settings.

Proceed to connect to your Wi-Fi network for wireless functionality and register your printer for HP services.

1.1 Unboxing and Physical Setup

Begin by carefully unboxing the HP OfficeJet Pro 8720. Remove all packaging materials, including protective films and tapes. Place the printer on a stable, flat surface, ensuring good ventilation. Connect the power cord to a nearby outlet and press the power button to turn it on. Locate the product name (e.g., HP OfficeJet Pro 8720) and product number, usually found on a label near the printer’s rear or bottom.

  • Handle the printer gently to avoid damage during unboxing.
  • Ensure the surface is level and clear of obstructions.
  • Keep the power cord securely connected to avoid accidental disconnection.

Once powered on, the printer will initialize. Familiarize yourself with the control panel and paper trays before proceeding to the next steps.

1.2 Connecting to Wi-Fi and Initial Configuration

Connect your OfficeJet Pro 8720 to a wireless network using the touchscreen control panel. Select the “Wireless Setup Wizard” and follow the prompts to choose your network from the list. Enter your Wi-Fi password to complete the connection. Ensure the printer and router are in close proximity for a stable connection. Once connected, proceed with initial configuration, including setting the printer’s language, date, and time. Use the HP Smart app on your computer or mobile device to finalize the setup and register your printer with HP for additional features and support.

  • Select the Wireless Setup Wizard from the control panel.
  • Choose your network and enter the password carefully.
  • Use the HP Smart app for seamless setup and registration.

Avoid physical obstructions between the printer and router for optimal Wi-Fi performance.

Print and Scan Functionality

The OfficeJet Pro 8720 offers versatile printing and scanning options. Print high-quality documents with customizable settings and scan files to your computer or cloud storage easily. Use the HP Smart app for wireless printing and scanning on the go.

  • Print documents in high resolution for professional results.
  • Scan files directly to your computer, email, or cloud services.
  • Utilize the HP Smart app for seamless wireless functionality.

Adjust print and scan settings according to your preferences for optimal output.

2.1 Printing Documents: Settings and Options

Print high-quality documents with the OfficeJet Pro 8720 by adjusting settings to suit your needs. Access print options via the printer’s control panel or the HP Smart app. Choose paper type, size, and orientation for precise output. Enable duplex printing for double-sided pages to save paper. Adjust print quality settings, such as draft, normal, or best, for optimal results. Use the HP Smart app to print from your mobile device or cloud storage services like Google Drive or Dropbox. Set up custom shortcuts for frequently used print settings. Ensure your printer is updated with the latest firmware for enhanced functionality and compatibility.

  • Select paper type and size for accurate printing.
  • Enable duplex printing for double-sided output.
  • Adjust print quality settings for desired results.
  • Use the HP Smart app for wireless and cloud printing.

Customize your printing experience with advanced settings and options tailored to your preferences.

2.2 Scanning Documents: Resolution and Format Options

Scan documents with precision using the OfficeJet Pro 8720. Adjust resolution settings from 300 dpi for drafts to 1200 dpi for high-quality scans. Choose from formats like PDF, JPEG, or TIFF, depending on your needs. Use the printer’s control panel or the HP Smart app to customize scan settings. Enable automatic document feeder for multi-page scans or use the flatbed for single pages. Optimize scans with auto-crop, auto-rotate, and enhancement features. Save scans directly to a USB drive, email, or cloud storage services like Google Drive or Dropbox. Customize file names and organize scans into folders for easy access.

  • Set resolution from 300 dpi to 1200 dpi for varying quality needs.
  • Select formats such as PDF, JPEG, or TIFF for different purposes.
  • Use the ADF for multi-page scans or the flatbed for single pages.
  • Enhance scans with auto-crop, auto-rotate, and noise reduction.
  • Save scans to USB, email, or cloud storage for convenience.

Customize scan settings to ensure high-quality, organized digital documents tailored to your workflow.

2.3 Faxing: Setup and Usage Guide

Set up faxing on your OfficeJet Pro 8720 by connecting a phone cord to the printer’s fax port and a telephone jack. Configure fax settings via the touchscreen, including fax number, dialing preferences, and volume. Use the 2;7-inch color touchscreen to dial or select from saved contacts. Send faxes in black and white or color, with support for legal and letter-sized documents. The printer features a 100-page memory for storing incoming faxes. Use the automatic document feeder for multi-page faxes or the flatbed for single pages. Adjust fax resolution up to 300 x 300 dpi for clarity. Access advanced features like fax forwarding, ring tones, and do-not-disturb mode. Ensure seamless integration with your office workflow by enabling fax notifications and tracking sent faxes.

  • Connect the printer to a phone line for fax functionality.
  • Configure fax settings, including sender ID and dialing options.
  • Send faxes in color or black and white with variable resolution.
  • Use the ADF for multi-page faxes or the flatbed for single pages.
  • Customize features like fax forwarding and do-not-disturb scheduling.

The OfficeJet Pro 8720 offers reliable faxing with advanced features for small businesses.

Maintenance and Troubleshooting

Regularly clean printheads and replace ink cartridges to maintain print quality. Troubleshoot common issues like paper jams or error codes using the printer’s control panel or HP’s support resources.

  • Perform routine maintenance to ensure optimal printer performance.
  • Use diagnostic tools to identify and resolve common problems.
  • Refer to HP support for advanced troubleshooting solutions.

3.1 Cleaning the Printheads for Optimal Performance

Cleaning the printheads ensures consistent print quality. Use the printer’s control panel to run the automatic cleaning cycle. Navigate to Setup, then Tools, and select Clean Printheads. Allow the process to complete to prevent ink smudging. For manual cleaning, dampen a lint-free cloth with distilled water and gently wipe the printhead nozzles. Avoid touching the print chips or using harsh chemicals. Repeat if necessary and align the printheads afterward for optimal performance. Regular cleaning prevents clogs and maintains vivid color accuracy. Always refer to HP’s guidelines to avoid damaging the printheads.

  • Use the automatic cleaning feature for convenience.
  • Manually clean with a damp, lint-free cloth if needed.
  • Avoid harsh chemicals to prevent printhead damage.
  • Align printheads after cleaning for best results.

3.2 Replacing Ink Cartridges: Step-by-Step Guide

To replace ink cartridges in your OfficeJet Pro 8720, start by turning the printer on and opening the ink cartridge access door. Locate the empty cartridge, press the release mechanism, and pull it out. Take the new HP cartridge, remove the plastic wrapper, and insert it into the correct slot until it clicks. Close the access door and allow the printer to align the cartridges. Always use genuine HP cartridges for optimal performance and to avoid compatibility issues. Properly dispose of the old cartridge or recycle it through HP’s program. If an error occurs, restart the printer and ensure the cartridge is seated correctly. Regular replacement ensures vivid prints and prevents printhead clogs. Follow these steps to maintain your printer’s efficiency.

  • Turn on the printer and open the ink cartridge door.
  • Remove the empty cartridge using the release tab.
  • Insert the new HP cartridge until it clicks firmly.
  • Close the door and allow the printer to align the cartridge.
  • Recycle or dispose of the old cartridge responsibly.

3.3 Troubleshooting Common Issues: Error Codes and Solutions

Common issues with the OfficeJet Pro 8720 can often be resolved with simple troubleshooting steps. For error codes like “Paper Jam,” check the printer’s internal rollers and remove any obstructions. If “Ink Cartridge Errors” appear, ensure cartridges are genuine HP products and properly seated. “Connection Issues” may require restarting the printer, router, or reinstalling the HP Smart app. For “Print Quality Problems,” clean the printheads or align them through the printer settings. Refer to the HP support website for specific error code solutions and firmware updates. Regular maintenance, such as updating firmware and cleaning the printer, can prevent many issues. Always consult the user manual or contact HP support for persistent problems.

  • Check for paper jams and clear any blockages gently.
  • Verify ink cartridges are genuine HP and correctly installed.
  • Restart devices for network connectivity issues.
  • Clean and align printheads for improved print quality.
  • Visit HP’s support site for error code-specific fixes.
  • Update firmware regularly to maintain performance.

Warranty and Support Information

Your OfficeJet Pro 8720 is backed by HP’s standard warranty, offering repair or replacement for manufacturing defects. For support, visit HP’s official website or contact their helpline.

  • Standard warranty covers defects for a specified period.
  • Extended support options are available for purchase.
  • Online resources and live chat are accessible 24/7.

4.1 Understanding the Product Warranty

The HP OfficeJet Pro 8720 comes with a limited warranty that covers manufacturing defects for a specified period. The standard warranty typically includes parts and labor for repairs or replacements. Extended warranty options are available for additional coverage beyond the standard period. Warranty terms vary by region and must be registered with HP to activate. For details, visit HP’s official website or refer to the documentation provided with your printer.

  • Standard warranty covers manufacturing defects for a limited time.
  • Extended warranty options can be purchased for enhanced coverage.
  • Registration with HP is required to activate warranty benefits.
  • Warranty terms and conditions may vary depending on your location.

Always retain your purchase receipt and warranty documents for verification purposes.

4.2 Contacting HP Support: Required Information and Process

To contact HP Support, prepare your product name (e.g., HP OfficeJet Pro 8720), product number, and serial number. These details are located on the printer or in its packaging. Visit HP’s official support website and navigate to the contact page. Choose your preferred support method, such as live chat, phone, or email. Provide clear descriptions of your issue, including any error codes or messages received. Ensure you have your warranty information and purchase receipt handy, as these may be required for assistance.

  • Product name and number are essential for identification.
  • Serial number can be found on the printer’s label or packaging.
  • Provide detailed descriptions of issues or error codes.
  • Have warranty and purchase documents ready for verification.

HP Support representatives will guide you through troubleshooting or repair processes based on the information provided.

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